Check-in: between 2:30 pm. and 8 pm.
                      Check-out: within 10 am.
Early check-in or late-check on demand, depending on availability.

Children: free if under 2 years old, crib and high chair available on demand.

  Accessibility for disabled people: only possible in apartment RIVA

  Pets: only small pets allowed, we kindly ask you to inform the owner before booking.

Wi-Fi: free Wi-Fi available both in the apartment and in the court.

A kettle and a hair-dryer are available in all the apartments.

 Laundry: Washing machine and dryer available in common laundry room.

Information and instructions manuals for the air conditioner and other appliances, as well as our contacts and the Wi-Fi name and password, are stored in a specific container inside the apartment.

Car: the house is located in a pedestrian area; guests are allowed to reach it by car when loading or unloading luggage. Map

Electric car: there are several charging stations for electric cars near our holiday home.

We suggest you to download the NEXTCHARGE app on your mobile phone to identify their location.

Parking: third party private garage available for 10€ per day; free and “Pay and display” (credit card accepted) may be find 200 to 700 metres far from holiday home.Parking map

Transfer: upon request, it is possible to book a transfer from/to Milan Malpensa airport, Milan Linate airport, Bergamo Orio al Serio airport, and Lugano Agno airport. Contact Us

Booking/cancellation/no show:

Standard conditions: from the moment of booking to 15 days before arrival: 0% penalty; from 14 days to 8 days before arrival: 50% penalty; from 7 days to the day before arrival: 80% penalty; on the day of arrival / no-show / early departure: 100% penalty

For stays longer than 6 days: from 30 to 15 days before arrival: 30% penalty; from 14 to 8 days before arrival: 50% penalty; from 7 days before arrival to 1 day before arrival: 80% penalty; day of arrival, no-show or early departure: 100% penalty.

For stays longer than 13 days or bookings of multiple apartments lasting more than 5 days or for events: up to 90 days before arrival: 0% penalty; from 89 days before arrival to 60 days before arrival: 30% penalty; from 59 days to 30 days before arrival: 50% penalty; from 29 days to 15 days before arrival: 80% penalty; from 14 days before arrival to the day of arrival, no-show or early departure: 100% penalty.

N.B.: as long as this particular situation persists, the terms will be more flexible prior direct contact with the structure.

Additional costs, to be paid on the spot

Tourist tax: €1,00 per night, from April 1st to October 31th, for a maximum of 7 nights in a row.

Please note that it may vary according to the decisions of the municipality.

Linen, weekly/final cleaning: varies (€50/80)  by unit size.

House Rules

It is forbidden to smoke in the apartments; it is possible to do so in the courtyard.

Recycling in Cernobbio is compulsory: recycling bins are located both in the apartment and in the laundry room; we kindly ask our guests to use them.

Guided tours: upon request, you can book tailor-made, exclusive or shared guided tours.

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