Check-in: between 2 pm. and 8 pm.
Checkout: within 10 am.
Early check-in or late-check on demand, depending on availability.
Children: free if under 2 years old, crib and high chair available on demand.
Pets: only small pets allowed, we kindly ask you to inform the owner before booking.
Wi-Fi: free Wi-Fi available both in the apartment and in the court.
Laundry: Washing machine and dryer available in common laundry room.
Information and instructions manuals for the air conditioner and other appliances, as well as our contacts and the Wi-Fi name and password, are stored in a specific container inside the apartment.
Car: the house is located in a pedestrian area; guests are allowed to reach it by car when loading or unloading luggage.
Parking: third party private garage available for 10€ per day; free parking may be find 200 to 700 metres far from the court
Transfer: upon request, it is possible to book a transfer from/to Milan Malpensa airport, Milan Linate airport, Bergamo Orio al Serio airport, and Lugano Agno airport.
Booking/cancellation/no show: up to 2 weeks before arrival: 30%; from 15 to 8 days before arrival: 40%; from 7 days before arrival: 80%; arrival day, no-show or early departure: 100%.
Additional costs, to be paid on the spot
Tourist tax: €0.50 per night, from April 1st to October 31th, for every guest over 12 years old, for a maximum of 7 nights in a row.
Linen, final cleaning: €15 per person, per stay/week.
It is forbidden to smoke in the apartments; it is possible to do so in the courtyard.
Recycling in Cernobbio is compulsory: recycling bins are located both in the apartment and in the laundry room; we kindly ask our guests to use them.
Guided tours: upon request, you can book tailor-made, exclusive or shared guided tours: Como Lake Holiday. Giovanni Menna, a selected guide that cooperates with us, will be happy to let you discover our lake and the most interesting places in Lombardy, in North Italy and in Switzerland.